Distance Sales Contract

 

1. PARTIES

SALES PERSON

  • Seller Name/Title : GREEN PETITION USA INC
  • Seller's Full Address : 230 5th Avenue, Suite#400 New York, NY, 10001, US
  • Seller's Phone : +1 (845) 764-8252
  • Seller Mersis Number : ***
  • Seller E-Mail Address : info@greenpetition.com
  • Call Center : +1 (845) 764-8252
  • Cargo Company to which the Buyer Will Send the Goods to the Seller in Case of Return:

 

BUYER

  • Name and surname :
  • Address :
  • Telephone :
  • Email :

 

2. SUBJECT AND SCOPE OF THE CONVENTION

This Distance Sales Agreement (" Contract ") has been drawn up in accordance with the Consumer Protection Law No. 6502 (" Law ") and the Distance Contracts Regulation. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law and the Distance Contracts Regulation under this Agreement.

The subject of this Agreement; Buyer's, GREEN PETITION USA INC RETURN PROCEDURES of (“ Green Petition ”)

Regarding the products you purchased;

  • You can exercise your right of withdrawal within 14 days from the date of delivery or
  • You can send us your return or repair requests for defective goods within 6 months from the date of delivery.

EASY RETURN PROCESS STEP BY STEP

1) In order for the return process to begin, greenpetition.com You must open a return notification in the My Orders section of the website and wait for customer services to respond to your request.

2) Have Your Package Delivered to Cargo

  • Your package, your order Return it by taking it to any branch of the cargo company to which it was delivered.

3) On the front of the ORIGINAL copy of your invoice, you must write the return quantity in the line for the product you want to return under the RETURN column on the far left. On the front of the ORIGINAL copy, you must write and sign your name, surname, contact phone number and address as the returning person at the bottom left. Finally, we kindly ask you to write in detail why you want to return it in the box behind the invoice.

4) The products delivered to us are evaluated for compliance with the return conditions and you will be informed via e-mail as a result of this process.

5) In case of refund requests arising from invoice transactions issued in the name of a company that has a legal entity; GREEN PETITION USA INC for the products to be returned by the relevant company. The transaction can be completed by issuing a return invoice on your behalf. As for the legal entity e-taxpayer, this can be completed by submitting the number of the e-refund invoice issued to greenpetition.com within the relevant refund period. Issuing a return invoice is a legal obligation.

RETURN NOTIFICATION

You can submit a return for the products you purchased from our online store or via phone order by following the steps below:

  • Under the My Account menu Enter the My Orders menu.
  • Open the details of your order by clicking on your relevant order number.
  • Click on the Return Request link next to the product in your order that you want to return . In the window that opens, fill out the explanation section stating your reason for return and click on the Send Request button.

THINGS YOU NEED TO KNOW ABOUT RETURNS

  • According to the Law on Consumer Protection, Green Petition is not responsible for changes or deteriorations that occur outside the normal use of the goods within the right of withdrawal period .
  • the product you want to return in its original box and packaging and send it along with the original copy of the invoice.
  • Refund procedures will be initiated for your request for color or model change of the product included in your invoice.
  • Bring the product you want to return in a way that allows it to be shipped, and send it in its original box and packaging along with the invoice.
  • health and hygiene and in accordance with the relevant legislation; Unconditional returns of products such as towels , bedding sets, sheets, pillows, pillowcases, quilts, spring mattresses, toilet sets, toilet seats, toilet brushes, personal care products, boots, boots, shoes, gloves and masks are not accepted. The return of such products is subject to the condition that the packaging of the products has not been opened and/or the product has not been tested .

Without prejudice to all your rights arising from the Consumer Protection Law, returns are made instead of product exchange due to rapidly changing stock and changes in supply conditions. It can be completed by submitting it within the relevant return period. Issuing a return invoice is a legal obligation.

greenpedition.com The rights of the parties in accordance with the provisions of the Law and the Distance Contracts Regulation regarding the sale and delivery of goods or services with the qualifications specified in the Contract , where the Seller places an electronic order for the purchase of goods or services from the website called a lan ("Website"). and determine the obligations.

3. BASIC CHARACTERISTICS AND PRICE OF THE GOODS AND SERVICES SUBJECT TO THE CONTRACT (INCLUDING VAT)

Product Code and Name

Piece

Seller Title

Unit price

Unit Discount

Coupon

Point

Total Sales Amount

Maturity Difference

Total Amount Including VAT

 

 

 

 

 

 

 

 

 

 

 

Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.

  • Total product price excluding shipping:
  • Shipping cost:
  • Total Price Including Shipping:
  • Payment Method and Plan:
  • Maturity Difference Received:
  • Interest rate used in Maturity Difference calculation:

 

THE PRICE OF THE PRODUCT IN QUESTION IS TRADED ON BEHALF OF THE SELLER, STRIPE, INC. WITHIN THE SCOPE OF THE PAYMENT PROTECTION SYSTEM. IT IS COLLECTED BY THE BUYER. BUYER PAYS THE PRICE OF THE GOODS/SERVICES TO STRIPE, INC. 'TO BY PAYING, YOU WILL BE DEEMED TO HAVE PAID THE PRICE OF THE PRODUCT TO THE SELLER.

 

 

4. DELIVERY OF GOODS AND METHOD OF DELIVERY

The Contract comes into force upon being approved electronically by the Buyer, and is completed when the goods or services purchased by the Buyer from the Seller are delivered to the Buyer. The goods will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the specified authorized person(s).

 

5. DELIVERY COSTS AND EXECUTION

Delivery costs of the goods belong to the Buyer, unless otherwise stated. If the Seller has declared on the Website that the delivery fee will be covered by the Seller, the delivery costs will be borne by the Seller.

Delivery of goods; It is made within the promised time after the payment is made. The Seller delivers the goods or services within 30 (thirty) days from the date the goods or services are ordered by the Buyer, provided that the fulfillment of the goods or services subject to the order becomes impossible.

If, for any reason, the price of the goods or services is not paid by the Buyer or the payment made is canceled in the bank records, the Seller is deemed to be free from the obligation to deliver the goods or services.

The Buyer is responsible for the shipping cost in case of order cancellations made by the Buyer after the goods are shipped by the Seller but before the Buyer receives them.

In cases where it becomes impossible to fulfill the goods or services subject to the order, the Seller will notify the Buyer within 3 (three) days from the date of learning of this situation and will make all payments collected, including delivery costs, if any, within 14 (fourteen) days from the date of notification. will refund within .

 

6. BUYER'S REPRESENTATIONS AND COMMITMENTS

The Buyer declares that he/she has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics of the contractual goods or services on the Website, the sales price and payment method, and the delivery and cargo cost, and has given the necessary confirmation electronically.

Buyers, as consumers, can submit their requests and complaints using the Seller contact information above and/or via My Account>My Product Questions on the Website.

By confirming this Agreement and the Preliminary Information Form electronically , the Buyer shall be informed of the address that must be given to the Buyer by the Seller before the conclusion of distance contracts, the basic features of the goods or services ordered, the price of the goods or services including taxes, payment and delivery. He also confirms that he has obtained the delivery price information accurately and completely. The Buyer is responsible for any items that were damaged, broken, packaging torn, etc. during delivery. In case of receiving the goods or services subject to the Contract, which are obviously damaged or defective, from the cargo company, the responsibility belongs entirely to him/her.

After the delivery of the goods or services, if the relevant bank or financial institution does not pay the price of the goods or services to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, which is not due to the Buyer's fault, the Buyer will receive the goods, provided that the goods have been delivered to him. or is obliged to return the service to the Seller within 3 (three) days. In this case, delivery expenses belong to the Buyer.

 

7. SELLER'S REPRESENTATIONS AND COMMITMENTS

The Seller is responsible for delivering the goods or services subject to the contract to the Buyer in accordance with the consumer legislation, intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

If the Seller cannot deliver the goods or services subject to the contract within the deadline due to force majeure or extraordinary circumstances that prevent transportation, the Seller is obliged to notify the Buyer within 3 (three) days from the date of learning of the situation.

If the goods or services subject to the contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery.

 

8. RIGHT OF WITHDRAWAL

The Buyer may exercise his right of withdrawal within 14 (fourteen) days from the date of delivery in transactions related to the sale of goods, and within 14 (fourteen) days from the date of purchase in transactions related to the sale of services, without assuming any legal or criminal liability and without giving any reason. The buyer may also exercise his right of withdrawal within the period until the delivery of the goods.

The buyer can exercise his right of withdrawal by logging into greenpetition.com and clicking on the " Return " link via My Account>Current Order>My Orders on greenpetition.com . The Buyer must fill out the return request form on the relevant page, obtain the seller's return address information and send the goods back within 10 (ten) days from the date on which he exercises his right of withdrawal. Along with the goods, the invoice, the goods' box, packaging, standard accessories, if any, and other products gifted with the goods must be returned completely and undamaged. The Buyer is not responsible for any changes or deteriorations that occur if the buyer uses the goods in accordance with its operation, technical specifications and usage instructions within the withdrawal period. Detailed information regarding the exercise of the right of withdrawal is available on the greenp etition.com/general/urun-refund page on greenpetition.com .

As long as the Buyer sends the goods to be returned to the Seller with the Seller's contracted cargo company specified in the Preliminary Information Form, the return shipping cost belongs to the Seller. If the Buyer sends the goods to be returned by a cargo company other than the Seller's contracted cargo company specified in the Preliminary Information Form, the Seller is not responsible for the return shipping fee and any damage that the goods may suffer during the shipping process.

Within 14 (fourteen) days after the Buyer exercises its right of withdrawal (provided that the goods are sent back through the carrier specified by the Seller for return), all payments made by the Buyer to the Seller or Intermediary Service Provider regarding the relevant goods or services will be transferred to the Buyer. It will be refunded at once, in accordance with the payment instrument used when purchasing, and without incurring any costs or obligations to the consumer. For purchases made using credit, if the right of withdrawal is duly exercised, the product price will be refunded to the account associated with the credit.

 

In accordance with the legislation, the Buyer cannot exercise its right of withdrawal in the following cases:

In contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the Seller's control (e.g. jewelry, gold and silver category products); In contracts regarding the delivery of goods prepared in line with the Buyer's wishes or clearly his personal needs, which are not suitable for return due to their nature and are in danger of rapid deterioration or are likely to expire; Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; In contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene; In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature; In contracts regarding books, audio or video recordings, software programs and computer consumables presented in tangible form, provided that the protective elements such as packaging, tape, seal and package have been opened by the buyer; In contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement; In contracts regarding accommodation, goods transportation, car rental, food and beverage supply and utilization of free time for entertainment or recreation purposes, which must be made on a certain date or period; In contracts regarding the performance of services related to betting and lottery; In contracts regarding services whose performance started with the approval of the consumer before the right of withdrawal expires; and In contracts regarding services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer (gift cards, gift vouchers, coupons that replace money, etc.).

Withdrawal in respect of goods or services excluded from the scope of the Distance Contracts Regulation (foodstuffs, beverages or other daily consumption items delivered to the Buyer's residence by the Seller's regular deliveries, and services in areas such as travel, accommodation, restaurant business, entertainment industry) The right will not be exercised.

Cancellation and return conditions for such goods and services offered for sale in the holiday category are subject to the practices and rules of each Seller.

 

9. DISPUTE RESOLUTION

Within the scope of the Law and the Distance Contracts Regulation, the responsibility for the goods or services sold belongs to the Seller. However, Buyers will directly convey their complaints about the goods and services they purchased to the Seller.

In case of disputes regarding this Distance Selling Agreement; Provincial or District Consumer Problems Arbitration Committees in the place where the Buyer purchases the product in his residence or where his residence is located, up to the value declared by the Ministry of Customs and Trade every year, and Consumer Courts are authorized for disputes over the said value.

 

10. PRICE OF GOODS/SERVICES

The cash or deferred sales price of the goods is included in the order form and is the price included in the information e-mail sent at the end of the order and in the invoice sent to the customer along with the product. Discounts, coupons, shipping fees and other applications made by the seller are reflected in the sales price.

 

11. DEFAULT AND LEGAL CONSEQUENCES

If the Buyer defaults on the transactions made by credit card, the card holder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees incurred from the Buyer, and in any case, in case of default due to the Buyer's debt, the Buyer will be responsible for the damage and loss suffered by the Seller due to the delayed performance of the Buyer's debt.

 

12. NOTIFICATIONS AND EVIDENCE AGREEMENT

Any correspondence between the parties under this Agreement will be made via My Account > My Product Questions or e-mail on the Website, except for the mandatory cases listed in the legislation. The Buyer acknowledges that, in case of disputes that may arise from this Agreement, the Seller's official books and commercial records, as well as the electronic information and computer records kept in its database and servers, will constitute binding, definitive and exclusive evidence, and that this article is evidence within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that it is in the nature of a contract.

 

FORCE

This Agreement, consisting of 12 (twelve) articles, has been read by the parties and has been concluded and entered into force by being approved electronically by the Buyer on the date the Order is placed.