Find answers to commonly asked questions about our products, materials, shipping, returns and sustainability efforts.


We ship from New Jersey USA, Denmark, France and Turkey.

Shipping times vary based on your location and the shipping method selected. Standard shipping takes approximately 3-5 business days.

Shipping costs depend on your location and the selected shipping method. You can view shipping costs during the checkout process.

Yes, we deliver to PO boxes.

Your tracking information will be emailed to you once your order has shipped. You can also find it in your account under "Order History."

If your order hasn't shipped, contact our customer support immediately to correct the address. Once shipped, changes may not be possible.

If you haven't received your order by the estimated delivery date, please contact our customer support for assistance.


Our opening order value is 300, and we have a minimum spend of.

If you encounter any issues, please contact our customer support or wholesale team for assistance.

Yes you can.

We accept various payment methods, including credit cards, direct debit, Stripe.

Yes, our products come with barcodes. Please contact our wholesale team for a line sheet.

Sale or return options are not available. Please review our return policy for information on eligible returns.

We can accommodate specific pre-ticketing and shipping requirements. Please provide details during the ordering process or contact our wholesale team.

Yes, we offer POS support, product imagery, and marketing materials for our distributors. Contact our wholesale team for assistance.

Zip code protection is not available.

Unfortunately, we do not offer a reservation system. Orders are processed on a first-come, first-served basis.


Yes, our towels are designed for optimal absorption and drying efficiency.

Yes, our Delmor, Maris, and Ocean towels are sand-free. These towels are designed with a special fabric on the back that prevents sand from sticking, ensuring you can easily shake off any sand before heading home.

The front of the towel features a terry fabric, which provides an absorbency and a comfortable feel, making it perfect for drying off after a swim.

This combination of materials ensures both functionality and comfort, offering you the best of both worlds in a single towel.

To maintain the quality and vibrant colors of your towel, wash it at 30 degrees Celsius.

Avoid tumble drying and do not use bleach. If you follow these care instructions, the colors will remain bright and won't fade.

Additionally, we encourage a philosophy of "Wash Less, Use More."

By washing your towel less frequently, you'll not only prolong its lifespan but also contribute to water conservation and reduce energy consumption.

The differences lie in size, design, material.

Refer to product descriptions for detailed information.

Our beach towels are designed for convenience without compromising on quality. Here’s a quick overview of their features:

1. Beach and Bath Towels (320 gsm)

Weight: At 320 grams per square meter (gsm), our beach towels offer a perfect balance of absorbency and comfort. They are substantial enough to provide a cozy feel, yet still light enough for easy carrying.

Convenience: These towels are compact and comes with a special carry bag, making them easy to transport and perfect for travel or a day at the beach.

2. Mare Fouta Towels (190 gsm):

Weight: Our Mare Fouta towels are even lighter at 190 gsm, similar to traditional hamam towels. This makes them incredibly lightweight and easy to handle.

Versatility: Their lighter weight makes them versatile for various uses, from a beach towel to a wrap or a picnic blanket.

Portability: These towels also come with a special carry bag, emphasizing their portability. They are compact, making them ideal for packing in your bag without taking up much space.

Both types of towels are designed to be compact and easy to carry, ensuring you can enjoy your outdoor activities without any added bulk.

If you receive a faulty item, please contact our customer support with photos and details.

We'll assist you with a replacement or refund.

By purchasing this towel, you're making a significant positive impact on the environment in several ways:

1. Water Conservation: Our towels are made without dyeing, which means no clean water is wasted in the production process. This helps conserve a precious natural resource.

2. Zero Chemicals: The production process is entirely free from harmful chemicals, ensuring that no toxins are released into the environment.

3. Zero Waste: Our commitment to sustainability means that there is zero waste in the production of these towels. They are crafted from 100% recycled materials, including post-consumer PET bottles and fabric leftovers from manufacturing which will become a huge waste.

4. Energy Saving: The production process is designed to be energy-efficient, reducing the carbon footprint associated with manufacturing.

By choosing our towels, you are supporting a sustainable and eco-friendly product that contributes to the preservation of the planet.

Yes, our towels come with several important certifications that ensure their quality, sustainability, and safety:

1. Global Recycled Standard (GRS): This certification guarantees that our towels are made from recycled materials and meet strict social, environmental, and chemical requirements. It ensures the traceability of recycled content throughout the entire production process.

2. OEKO-TEX Standard 100: This globally recognized certification confirms that our towels are free from harmful substances. It ensures that every component of the towel, from the fabric to the thread and dyes, has been tested for harmful chemicals and found to be safe for human use.

3. Vegan Certification: Our towels are certified vegan, meaning they contain no animal products or by-products and have not been tested on animals. This aligns with our commitment to cruelty-free and ethical production practices.

These certifications reflect our dedication to creating high-quality, sustainable, and safe products for our customers.

You can find our certification QR codes

The size, weight, and thickness specifications are detailed on each product page.

Refer to product descriptions for accurate information.


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