Shipping policy
Shipping Policy
At Green Petition, we strive to offer exceptional service and timely delivery for all your orders. Please review our shipping policy to understand our processes and procedures.
Order Processing Time
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Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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Customization: Orders with customization will require an additional 3 business days for processing.
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Once your order has been shipped, you will receive an email notification with tracking information.
Domestic Shipping
Shipping is available to the following countries:
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United States, United Kingdom, Canada, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Faroe Islands, Gibraltar, Greece, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Ukraine, Vatican City, Turkiye.
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Shipping Time: Free shipping to these countries typically reaches within 3 to 5 business days.
In-Store Pickup
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Location: You can opt for free local pickup at 230 5th Ave Suite 400, NYC NY 10001.
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Pickup Time: Orders are typically prepared and ready for pick up within 1 to 3 business days after placing your order.
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Notification: We will notify you via email when your order is ready, along with instructions.
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Hours: In-store pickup is available Monday to Friday from 9 am to 5 pm.
Please bring your order confirmation email with you when you come for pickup.
International Shipping
For countries not included in our domestic shipping list:
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Shipping Rates: Shipment times will typically range from 7 to 10 days.
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For specific shipping costs, please proceed to checkout and input your address
Tracking Your Order
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Email Notification: When your order ships, you will receive an email with a tracking number for your order.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@greenpetition.com with your name and order number, and we will look into it for you.
Returns & Refunds
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Returns: We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
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Damaged Items: In the event your order arrives damaged, please email us at hello@greenpetition.com with your order number and a photo of the item’s condition.
For our complete returns policy, please visit return policy page.
If you have any further questions, please don't hesitate to contact us at hello@greenpetition.com.
Thank you for shopping with us!
GREEN PETITION USA INC